“OJ Crew Riga” Client Feedback Form 2024

Thank you for choosing to partner with us.
We truly appreciate your trust and collaboration – it plays a key role in helping us maintain the highest standards across our services.
This feedback form is an important part of our Quality System and reflects our shared commitment to continuous improvement.
Your insights help us grow, improve our performance, and better support your needs.

Please note that all responses are confidential and used internally to enhance our service quality.

Your feedback matters – and helps us move forward, together.

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Impressions on Candidate`s quality
Please rate the following aspects of services, provided by OJ CREW (if applicable) , in a scale of 1 – 5: (1) poor, (2) fair, (3) good, (4) very good and (5) excellent;
Efficiency:
Please rate the following aspects of services, provided by OJ CREW (if applicable) , in a scale of 1 – 5: (1) poor, (2) fair, (3) good, (4) very good and (5) excellent;
Communication:
Please rate the following aspects of services, provided by OJ CREW (if applicable) , in a scale of 1 – 5: (1) poor, (2) fair, (3) good, (4) very good and (5) excellent;
Loyalty:
Please rate the following aspects of services, provided by OJ CREW (if applicable) , in a scale of 1 – 5: (1) poor, (2) fair, (3) good, (4) very good and (5) excellent;
HR Manager:
Please rate the following aspects of services, provided by OJ CREW (if applicable) , in a scale of 1 – 5: (1) poor, (2) fair, (3) good, (4) very good and (5) excellent;
Crew change handling:
Please rate the following aspects of services, provided by OJ CREW (if applicable) , in a scale of 1 – 5: (1) poor, (2) fair, (3) good, (4) very good and (5) excellent;
Emergency response:
Please rate the following aspects of services, provided by OJ CREW (if applicable) , in a scale of 1 – 5: (1) poor, (2) fair, (3) good, (4) very good and (5) excellent;
Payment accuracy:
Please rate the following aspects of services, provided by OJ CREW (if applicable) , in a scale of 1 – 5: (1) poor, (2) fair, (3) good, (4) very good and (5) excellent;
Crew changes in general:
Please rate the following aspects of services, provided by OJ CREW (if applicable) , in a scale of 1 – 5: (1) poor, (2) fair, (3) good, (4) very good and (5) excellent;
Travel organization via OJ Travel
Please rate the following aspects of services, provided by OJ CREW (if applicable) , in a scale of 1 – 5: (1) poor, (2) fair, (3) good, (4) very good and (5) excellent;
Can we use your feedback for marketing purpose?
We would like to use your feedback to help us improve our services and showcase client experiences. "Marketing purposes" include sharing your feedback in a variety of ways, such as on our social media platforms (LinkedIn, Facebook), in client presentations, during seafarer or cadet training presentations, and other promotional materials. We may use parts of your feedback, such as quotes or summaries, to highlight our services. If you agree to allow us to use your feedback, please feel free to indicate in the comments below what parts of your feedback you are comfortable with us using (e.g., direct quotes, summaries, etc.), and specify any parts you do not wish to be shared.
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